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"Respriritory Dept."

About: Norfolk & Norwich University Hospital / Respiratory medicine

Met with consultant 6/11/17 at 10am, they had two medical students with them at their clinic.

The consultant's bedside manner was second to non, they explained every part of the consultation, not only in depth to their students so they understood 100% but also to us, my cousin has tinitus so I was his ears, and understood and heard everything that was discussed, prior to the meeting, concerns were rather high, when we left there were no concerns, no worries and all areas had been covered. The consultant is a brilliant doctor and their students are privileged to have the consultant mentor them, they should teach other Doctors not just students, what an amazing medical professional. The Respiratory Clinic is very well run, all staff are through and so organised, it was a very pleasant appointment from start to finish. Thank you to all especially the consultant.

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Responses

Response from Sarah Eastwood, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 6 years ago
Sarah Eastwood
PALS Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 15/11/2017 at 14:04
Published on Care Opinion at 16:19


Dear Family Member

Thank you for your kind comments regarding the Respiratory Team at the hospital. I am pleased to read that the medical care was of a good standard and that everything was fully explained. Thank you for taking the time to write with your thanks and praise, and this will be shared with the department.

With kind regards

Sarah Eastwood, PALS Manager

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