"Patient Experience Team - not helpful"

I have contacted the Patient Experience Team to help with a very small matter.

Unfortunately I found them to be rude and quite condescending on the telephone.

They seem to be dead set against patient's being involved in their own care and obstructive rather than helpful

A very poor experience of this particular team unfortunately which is in direct contrast do my experience of medical and clinical staff I have seen at Rotherham hospital over the years.