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"She was very encouraging"

About: Specialist Nursing Services / Special needs dental service/Community Dental Service

(as a service user),

Ginny, the dental hygienist was very professional when she  treated me. More importantly to me, she was very encouraging to me about the way I was looking after my teeth and gums.

She also provided me with thorough and useful information about how I could remove plaque and what products I would be able to use.

Her assistant was also a lovely, professional woman. They are both very kind people. 

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Responses

Response from Laura Spencer, Patient Experience Facilitator, Nursing, Quality and Patient Experience, Nottinghamshire Healthcare NHS Foundation Trust 6 years ago
Laura Spencer
Patient Experience Facilitator, Nursing, Quality and Patient Experience,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 13/04/2018 at 16:15
Published on Care Opinion at 16:37


Response sent on behalf of Jane Walker, Senior Dental Nurse.

Dear greengm68,

Thank you for taking the time to tell us that Ginny and the team were very professional and encouraging during your recent dental appointment.


Kind Regards
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