"Not happy with the service"

I attended the fracture clinic on Monday 14th. Aug, my appointment was at 11.30 am, I was seen at 12.35pm.

To be told by a consultant that my daughter may need an operation on the broken toe.

The consultant was to ring me the next day in the morning to confirm the operation after speaking to a surgeon. Tuesday - no phone call.

I had to ring the hospital to find out that my daughter has an appointment with the foot and ankle dept, but the consultants secretary could not tell me what the appointment was for.

I am now having to take more time off work on Friday to take my daughter to the hospital.

She is 18 years old and is very stressed at the fact that her toe maybe operated on.

I find the service appalling.