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"Brilliant experience in new endoscopy department"

About: Norfolk & Norwich University Hospital

Recently attended the endoscopy department in the new Quadram building and was very impressed with everything. I was referred on a Tuesday and given an appointment for the following Monday. All the staff were so kind, friendly and treated me with dignity. It was good to wait for the procedure in a bright waiting room rather than an airless corridor. What a brilliant place for a gastroscopy, I can't think of anything that could have been organised or done better. Well done NHS.

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Responses

Response from Sarah Eastwood, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 5 years ago
Sarah Eastwood
PALS Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 17/04/2019 at 13:18
Published on Care Opinion at 15:39


Dear Patient

Thank you for your kind comments about your recent visit to our Endoscopy Unit at the Quadram Institute. I am pleased staff were kind and caring and this was a positive experience. Thank you for taking the time to write, and I will share this with the staff involved.

With best wishes

Sarah

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