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"How people not just treatment make you feel better"

About: Norfolk & Norwich University Hospital

From the moment the ambulance arrived - I was treated with nothing but respect and kindness above and beyond the call of duty.

What I love is the humour that is always injected into sometimes what would otherwise be embarrassing or awkward situations.

Thank you to all on the Gateley Ward - and to Robert Crawford's team.

I know there are shortages in the NHS and wages should be higher but the staff work miracles and accept all challenges with grace and determination. I enjoyed the food and meeting a charming volunteer visitor.

I had an operation and all went really well.

There are 15 operating theatres in the hospital - coping day and night!

I was given the best treatment, medicines and service all round.

Thank you again - take pride dear hospital.

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Responses

Response from Sarah Eastwood, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 5 years ago
Sarah Eastwood
PALS Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 18/12/2018 at 12:28
Published on Care Opinion at 12:57


Dear Patient

Thank you for your kind comments regarding your recent in patient stay. I am pleased to read that staff were professional and treated you with respect and kindness. I will share this with senior staff in the hospital as well as the staff involved in your care. Thank you for taking the time to write about your experiences.

With kind regards

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