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"Plastics and Dermatology"

About: Norfolk & Norwich University Hospital / Plastic surgery

I have had cause to attend the hospital some 7 times in recent months and on all occasions the visits were faultless.

I was undergoing surgery under the guidance of the Professor and their very capable team. Also after my first operation I attended the dermatology outpatients to have my dressing changed on 2 occasions, each time they were very professional.

The plastics team - Professor, their clinical team, nursing staff and receptionist were all highly professional, extremely capable and very friendly and understanding.

It was a real privilege to have undergone surgery with such a great team.

My husband, who accompanied me on all my visits as we had to drive up from Sudbury, Suffolk, made good use of your excellent restaurant facilities and has nothing but praise for the choice and quality of food, the prices and the very pleasant sitting area to eat/drink as necessary.

Thank you for all your excellent care and attention

Kind regards

Kathy Seaman

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Responses

Response from Sarah Eastwood, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 6 years ago
Sarah Eastwood
PALS Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 21/07/2017 at 15:31
Published on Care Opinion at 16:40


Dear Patient

Thank you for your kind comments following your recent attendances at the hospital. I am pleased to read that staff were professional, capable, friendly and understanding. I will share your thanks and praise with all staff involved in your care. Thank you for taking the time to write and I hope you are recovering well.

With kind regards

Sarah Eastwood, PALS Manager

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