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Trauma 1

Story from nhs.uk

"Trauma 1"

About: Royal Cornwall Hospitals NHS Trust

had to attend Trauma 1 with fracture/dislocation neck of humerus. all members of staff

I met treated me with utmost care, kindness and dignity. Was in enormous pain but this was dealt with very well. Went to theatre to have dislocation manipulated and theatre staff were lovely; perfect mix of efficiency, kindness and humour.

Was kept informed every step of the way from being admitted to A&E to discharge by all ward staff. What a great team and thanks for helping me .

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Responses

Response from Royal Cornwall Hospitals NHS Trust 6 years ago
Royal Cornwall Hospitals NHS Trust

Submitted on 29/11/2017 at 20:48
Published on Care Opinion on 30/11/2017 at 08:36

Dear Author

Thank you for posting such wonderful feedback for the Emergency Department, Trauma 1 and all other staff involved when you were recently admitted after a fracture/dislocation of the neck of humerus. I am sorry that you had cause to use their services, but am so pleased to hear that you were treated with the utmost care, kindness and dignity. I will ensure that your praise and thanks are passed on to all staff involved as I know that they will be as equally delighted to receive it.

I hope that you are now recovering well after your procedure.

With kind regards

Michaela Brewer, Patient Experience Coordinator

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