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Superb, professional, caring & reassuring.

Posted By Comedinewithme

"Superb, professional, caring & reassuring."

About: South Western Ambulance Service NHS Foundation Trust

(as the patient),

I collapsed off the settee onto the floor and my wife could not get me to my feet so she called 111. The Paramedic Paul arrived and took over. He was superb, very professional, caring and reassuring. We can't thank him enough and are extremely grateful for the care that was given.

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Responses

Response from Sharifa Hashem, Patient Engagement Manager, South Western Ambulance Service NHS Foundation Trust 6 years ago
Sharifa Hashem
Patient Engagement Manager,
South Western Ambulance Service NHS Foundation Trust

Submitted on 17/10/2017 at 12:27
Published on Care Opinion at 12:42

Dear Comedinewithme,

Thank you for taking the time to share your story and I hope you are recovering well.

It is always rewarding to hear stories of how our staff are delivering care and support to patients and those around them when they need it most.

We would be happy to share your story with the ambulance staff involved in your care, however, to do so we will need some specific information. If you would like us to do this, please may I ask you to contact us on either plaudits@swast.nhs.uk or 01392 453 831 and a member of the Patient Engagement Team will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

Kind regards,

Sharifa

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