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"Alright place, awful for discharges."

About: City Hospitals Sunderland NHS Foundation Trust

Was in ward C33 for 7 days after having peritonsillar abscess which led to a operation. Was treat fantastically by all the staff and food was great. My only issue which seems to be the biggest issue as well was when I was discharged I may as well have been giving a pat on the back and sent away, I wasn't told anything at all was giving no dressings and no advice on how to care for my kneck and had a slit in my throat with one dressing. Was not impressed.

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Responses

Response from South Tyneside and Sunderland NHS Foundation Trust 6 years ago
South Tyneside and Sunderland NHS Foundation Trust
Submitted on 28/12/2017 at 11:47
Published on Care Opinion at 15:06


I'm very sorry that you felt that you were not given the correct information and advice on discharge. Obviously this is something that we would like to look into for you and see if there are lessons that we can learn. Could I ask you to please contact our Help and Advice Service with further details.

Email: Helpandadviceservice@chsft.nhs.uk

Telephone: 0191 569 9855 or freephone 08005876513

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