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"Colonscopy 2 weeks ago"

About: Norfolk and Norwich University Hospitals NHS Foundation Trust

The pre assessment was very reassuring and the day of the procedure starting at 8.30 went without a hitch. From checking in to handing in my feedback form I was treated with kindness and understanding. Although the procedure can be slightly uncomfortable nothing was as difficult to cope with as I had thought. Thank you to the dedicated staff, admin to consultant

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Responses

Response from Sarah Eastwood, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 6 years ago
Sarah Eastwood
PALS Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 08/08/2017 at 16:07
Published on Care Opinion at 16:30


Dear Patient

Thank you for your kind comments regarding your recent attendance at the hospital. I am pleased to read you were treated with kindness and understanding. I will share your thanks and praise with all staff involved and thank you for taking the time to write.

With kind regards

Sarah Eastwood, PALS Manager

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