Just another outpatient appointment at the Gastroenterology Unit. Outstanding "customer service", I felt that I was the centre of their attention at all times.
I was kept fully informed during my treatment, the process fully explained to me at each stage and I was constantly questioned about my welfare and they treated with respect, consideration and kindness.
Well done and a big thank you to all.
(I'm considering transferring all my outstanding business to the NNUH)
With Gratitude
Peter Machin
"Gastroenterology Outpatient"
About: Norfolk & Norwich University Hospital Norfolk & Norwich University Hospital Norwich NR4 7UY
Posted via nhs.uk
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