"Issues contacting Dr due to medication running out"

To start with this review is to do specifically with the above issue, I personally find the hospital and its staff on my numerous visits over the years to have been excellent.

So long story short - I have had two appointments at the hospital (end march 17 & Mid May 17) and informed hospital that I had not had a call regarding delivery of my medication. I was assured on both occasions that this would be sorted and that I would be provided with my medication to continue my treatment un-interrupted.

Sadly this has not happened and I now have no medication.

I tried and after numerous attempts finally spoke to someone who again assured me they would chase up and give me a call back to update on the issue.

I am still awaiting an update. I have also today tried to call through circa 20+ times to speak to someone in the department / consultant secretary to get an update but am having no luck what so ever. I know someone is there as on some occasions the line has been busy.....

I am now so frustrated that I feel that I have to write this review and quite simply hope that my issue is an isolated occurrence and that no one else has to deal with this.

I also hope that this gets the hospital to look at how these issues are addressed in future as wasting (in effect) 1 hr of my time (just on the phone) is just crazy.