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Care Opinion

Visit by District Nurse following surgery

Posted By Mona Lisa

"Visit by District Nurse following surgery"

About: Derbyshire Community Health Services NHS Foundation Trust / Community nursing

(as the patient),

I felt the nurse was patronising and arrogant

Would welcome interpersonal skills being raised with this person.

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Responses

Response from Derbyshire Community Health Services Foundation Trust 6 years ago
Derbyshire Community Health Services Foundation Trust

Submitted on 03/11/2017 at 09:38
Published on Care Opinion at 12:40

We are very sorry to hear about your poor experience when trying to access District Nursing following your surgery.

This is not our usual standard of care and we would like the opportunity to investigate why this has happened.

We require some more information to enable us to look into your concerns. Please can you contact our Patient Experience Team on 01773 525119 to discuss this further.

Thank you for providing this feedback as we are committed to identifying opportunities for learning and to improve our patients experiences of services.

Response from Derbyshire Community Health Services Foundation Trust 6 years ago
Derbyshire Community Health Services Foundation Trust

Submitted on 03/11/2017 at 09:38
Published on Care Opinion at 12:39

We are very sorry to hear about your poor experience when trying to access District Nursing following your surgery.

This is not our usual standard of care and we would like the opportunity to investigate why this has happened.

We require some more information to enable us to look into your concerns. Please can you contact our Patient Experience Team on 01773 525119 to discuss this further.

Thank you for providing this feedback as we are committed to identifying opportunities for learning and to improve our patients experiences of services.

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