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Care Opinion

Phones in Waiting Areas

Posted By Nottus

"Phones in Waiting Areas"

About: Ipswich Hospital NHS Trust

(as a service user),

I wish that the hospital staff would enforce a policy banning the use of phones in waiting areas.

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Responses

Response from Steve Bruce, Patient Experience Insight and Improvement Officer, Ipswich Hospital NHS Trust 6 years ago
Steve Bruce
Patient Experience Insight and Improvement Officer,
Ipswich Hospital NHS Trust

Submitted on 12/07/2017 at 11:11
Published on Care Opinion at 16:18

Thank you for your comments regarding the use of phones in waiting areas, we do not encourage the use of phones within the Hospital however, trying to police a site wide ban would be very difficult to enforce and take valuable time away from treating patients. If you feel the use of phones is intrusive then please speak to a member of staff who will address the issue for you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Nottus (a service user)

Yes I understand it impossible to police the use of phones. I was about to approach a member of staff when I was called in for my appointment and I will certainly do so in the future. Thanks

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