I am thoroughly appalled at the phone system, I was on hold for 1 hour 30 minutes to eventually be connected to then be disconnected by an operator, so very frustrated.
I have been told that I would receive an appointment through the post my consultant's department. This has not appeared. My symptoms are getting worse and I just want to confirm an appointment, is it really this hard to speak to someone. Extremely agitated and annoyed at this very poor service!
I have tried to call the complaints number but this also does not connect 0121 507 4346, extremely frustrating.
"Call waiting"
About: Sandwell and West Birmingham Hospitals NHS Trust Sandwell and West Birmingham Hospitals NHS Trust Birmingham B18 7QH
Posted by Veteran 1002 (as ),
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