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"Absolutely awful"

About: Milton Keynes University Hospital NHS Foundation Trust

I have 5 kids and the only good experience is the labour ward and neonatal. I couldn't fault any of them wards. how ever the Childrens ward 5. I have had horrible experiences every child that has been there. Some of the nurses are ok. But the consultants are terrible they don't respect you as a parent and seems to talk down to you. They don't listen to what you say either. They have there own opinions and they all stick together. Even if you ask for another consultant. unless it was a real emergency I wouldn't take my child to the kids ward. I'm an adult and each time me and my ex husband felt we were treated like a teenager that didn't no how to parent. Even tho I now have 5 and I'm 29.

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Responses

Response from Michaela Tait, Patient Experience Manager, Milton Keynes University Hospital NHS Foundation Trust 6 years ago
Michaela Tait
Patient Experience Manager,
Milton Keynes University Hospital NHS Foundation Trust
Submitted on 03/01/2018 at 12:12
Published on Care Opinion at 12:15


Thank you for your feedback and the positive comments about the Labour Ward and Neonatal Unit. However, we are very sorry to hear of your experience on Ward 5. We do take feedback very seriously and the Paediatric Team are very keen to learn more about what happened in order that we can learn and improve our care. Please may we ask that you make contact with the Patient Advice and Liaison Service ( PALS) on 01908 995954 or via email on PALS@mkuh.nhs.uk. Once again we appreciate the time taken to feedback on your care. We look forward to hearing from you.

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