I went to Claybrooke in desperation. Before I entered the building I felt sick, my heart was pounding so strong I thought I was going to have a heart attack.
Then I met this wonderful man that showed me kindnesses and human understanding but most of all, he really listened to me and that allowed me to breathe.
I wish to thank Jonathan from the bottom of my heart for listening and truly understanding and helping me. You're an outstanding man that went above and beyond your job. You're someone that I will never forget, THANK YOU SO VERY MUCH .
Staff skills
Being listened to
"He really listened to me and that allowed me to breathe."
About: West London NHS Trust West London NHS Trust Southall UB2 4SD
Posted by flowers for ever (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Chris Bench