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Very impressed by the friendliness and efficiency

Posted By 101

"Very impressed by the friendliness and efficiency"

About: Salford Royal / Gastroenterology

(as the patient),

I recently attended the GI physiology department for two tests and was very impressed by the friendliness and efficiency of the staff members.   Katie was especially helpful and thoroughly explained the procedures. Many thanks for making these procedures easier by being caring and attentive.  

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Responses

Response from Salford Royal 5 years ago
Salford Royal

Submitted on 12/02/2019 at 15:44
Published on nhs.uk at 16:06

Dear 101

Many thanks for taking time to write your review of our services. We always appreciate feedback on our staff and we're delighted to hear that you had a positive experience of our service, and that you were impressed by the friendliness of our staff whilst explaining to you the procedure to you.

We would be happy to share this with the team, if you could contact our PALS service, we can ensure that your comments reach all who were involved in your care, including Katie. The PALS team can be contacted on 0161 206 2003 or via email to pals@srft.nhs.uk between the hours of 08:30 and 16:30, Monday to Friday.

Thank you.

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