"Disabled facilities"

Visited out patients at Hexham General Hospital last week with my husband who is in a wheelchair and uses zimmer frame to stand and transfer.  Needed to use the disabled toilet and I went in to help him. Dismayed to find the seat was not raised but of 'normal' height. Getting up again was very difficult and he became upset at the thought of having to summon help in front of the large number of people in waiting room. Also as soon as the door opened he would have been in full view of everyone. 

Luckily, with a great deal of effort on both our parts I got him standing and back into the chair. Such a simple thing would have made such a difference. Looks like I will have to take our own on his next visit.

Otherwise, very caring and helpful staff.