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C Neuro Day Surgery Review

Story from nhs.uk

"C Neuro Day Surgery Review"

About: University Hospital Southampton NHS Foundation Trust

I have been in hospital for a cerebral angiogram this week and before I arrived I was petrified!

I am reliant on patient transport so arrived late and was in even more of a state. I would like to thank the staff who were absolutely brilliant. The ward staff were not only kind & friendly but also made sure I was alright at all times. The staff present during the procedure were all very good, explaining everything as it happened and were as quick with this procedure as they could be. I would totally recommend this ward & would not be so worried if I had to have another procedure with these staff.

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Responses

Response from Debbie Watson, Head of Patient Support Services, University Hospital Southampton NHS Foundation Trust 6 years ago
Debbie Watson
Head of Patient Support Services,
University Hospital Southampton NHS Foundation Trust

Submitted on 19/10/2017 at 16:09
Published on Care Opinion at 16:33

I am sorry you had the additional stress of arriving late on transport. However, I am pleased that after your arrival you found the staff both welcoming and attentive.

It is pleasing that communication with you regarding your procedure was good and that your experience was positive.

Your feedback has been shared with matron to share with the wider team who cared for you.

I hope you do not require another procedure and wish you well with your recovery.

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